Providing ACCESS To
The Support You Deserve
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Make An Enquiry
Feel free to reach out and make an enquiry. We're here to assist you.
Create A NDIS Plan
Let's craft a personalized NDIS plan to address your specific needs.
Start Exceptional Care
Start your journey with us, where we prioritize your exceptional care.
KNOW ABOUT WITH US
Know About ACSS
Our business is proudly founded and operated by qualified healthcare professionals who are passionate about delivering person-centred care. We believe that everyone deserves to live with dignity, independence, and choice — and we are committed to supporting our clients every step of the way. Our mission is simple: Empower. Support. Care.
Whether it’s helping you build life skills, offering personal care, or supporting social participation, we are here to make your goals our priority.
We’re more than just a service provider — we’re your partner in care.
WHO WE ARE?
We Specialize In Disability Support Services.
We specialize in Disability Support Services, offering tailored care to enhance independence and quality of life.
WHAT WE'RE OFFERING
Providing expert care through specialized disability support services.
Community Nursing Care
As part of our comprehensive support offerings, we provide Community Nursing Services delivered by experienced and registered nurses. From wound care and medication management to chronic condition support, our nursing team ensures clinical care is accessible, respectful, and tailored to each individual's needs — right in the comfort of their home.
Assist with Activities of Daily Living (ADLs)
We support individuals with everyday personal tasks to help them live independently, safely, and comfortably. Our team provides respectful and reliable assistance with activities such as bathing, dressing, grooming, toileting, mobility, and meal preparation. Whether you need a little help or ongoing support, we tailor our care to your personal preferences, routines, and cultural needs.
Community Participation
We encourage and support individuals to engage in their local community, build social connections, and participate in activities they enjoy. Whether it’s joining a class, attending social events, going shopping, or taking part in recreational or cultural activities, our goal is to promote independence, confidence, and a sense of belonging. We tailor each experience to your interests and goals.
Specialist Disability Accommodation (SDA)
Our Specialist Disability Accommodation (SDA) provides purpose-built, high-quality housing for people with extreme functional impairment or very high support needs. We offer safe, accessible, and comfortable living environments designed to support independence while ensuring 24/7 care when needed. Each home is tailored to individual needs, promoting choice, control, and a better quality of life.
Supported Independent Living (SIL)
Our Supported Independent Living (SIL) service offers 24/7 support to help people with disabilities live as independently as possible in a shared or individual home environment. We assist with daily tasks such as cooking, cleaning, personal care, medication management, and building life skills — all while promoting choice, freedom, and community involvement. Each SIL arrangement is tailored to suit individual goals, preferences, and support needs.
Household Tasks
We assist with everyday household chores to help you maintain a clean, safe, and comfortable home environment. Our support includes tasks such as cleaning, laundry, dishwashing, bed making, and meal preparation. Services are tailored to your needs and delivered with respect for your personal routines and preferences, promoting independence and wellbeing.
FAQs
1. What is the NDIS?
The National Disability Insurance Scheme (NDIS) is a government initiative that provides funding and support to Australians with a permanent and significant disability. It aims to help participants achieve their goals and improve their quality of life.
2. Who is eligible for the NDIS?
You may be eligible if you:
- Are under 65 years old when you apply
- Are you an Australian citizen or permanent resident
- Have a permanent and significant disability that affects your ability to take part in everyday activities
3. What services do you provide under the NDIS?
- Personal care and assistance with daily living
- Community participation
- Transport assistance
- Domestic support (cleaning, laundry, etc.)
- Support coordination
- Respite care
4. How do I access your NDIS services?
You can contact us directly via phone, email, or our online enquiry form. We’ll guide you through the onboarding process, including verifying your NDIS plan and understanding your goals and support needs.
5. Can you help me manage my NDIS plan?
Yes, we can connect you with support coordination services to help manage your NDIS plan and coordinate your supports. However, we are not a plan manager. If you need a plan manager, we can refer you to one.
6. Do you charge the NDIS price limit?
Yes, we follow the NDIS Pricing Arrangements and Price Limits to ensure transparency and fairness. There are no hidden fees.
7. Do you support both plan-managed and self-managed participants?
Yes, we work with:
- Self-managed participants
- Plan-managed participants
- Agency-managed participants (depending on service type)
8. Where do you provide services?
We operate in [insert areas/suburbs/regions you cover]. If you’re unsure whether we service your area, please contact us for confirmation.
9. Can I choose or change my support workers?
Absolutely. We believe in participant choice and control. We’ll work with you to match you with the right support worker and allow you to request changes at any time.
10. What if I have a complaint or concern?
Your feedback is important to us. You can raise any concerns by:
- Calling our office
- Emailing us directly
- Using the feedback form on our website
All complaints are taken seriously and handled confidentially.
GET STARTED WITH US
Feel free to enquire about Any Questions
Our team is here to assist with any inquiries you have. We’re ready to provide quick and helpful responses to make your experience seamless